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Administration Services

At HMSA Administration Services, we specialise in empowering providers, particularly those in aged care and the NDIS, with tailored administrative solutions designed to streamline your operations and enhance your compliance. Are you overwhelmed by endless paperwork, policies, and procedures? Let us take the burden off your shoulders so you can focus on what matters most—providing excellent care.

With our expertise, we help businesses navigate the complex landscape of regulations and standards, ensuring compliance every step of the way. Our dedicated team works collaboratively to deliver fast, effective solutions that meet your specific needs. Whether you're establishing policies, distributing critical documents, or ensuring operational efficiency, HMSA is here to provide the support you need to run smoothly. Trust us to bring clarity, accountability, and innovation to your administrative processes, so you can care with confidence and ease.

Is your business ready to thrive with streamlined administration and stress-free compliance?

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Why are we different?

What makes HMSA Administration Services unique is our deep focus on the healthcare sector, specifically aged care and NDIS providers. We don’t offer generic solutions—our services are tailored to meet the complex regulatory needs of these industries. We specialize in compliance, policies, and procedures, helping providers stay ahead of evolving standards. Our collaborative approach ensures you receive personalized support, while our focus on innovation allows us to deliver efficient, cutting-edge solutions. With HMSA, you’re not just getting administration support—you’re partnering with a team that truly understands your business and is dedicated to helping you thrive

What are the benefits?

Choosing HMSA Administration Services means empowering your business with seamless, reliable support tailored specifically to healthcare providers. By partnering with us, you gain access to a team of experts who specialise in compliance, policy development, and procedural management, allowing you to stay ahead of ever-evolving regulations. We alleviate the burden of administrative tasks, freeing up your time and resources to focus on delivering quality care.

Our services not only ensure your operations run smoothly but also protect your business from costly mistakes and compliance issues. With streamlined processes and thorough documentation, you'll always be audit-ready, minimizing risk and maximizing efficiency. Plus, our personalised approach means your business receives solutions customised to your unique needs. When you choose HMSA, you’re investing in operational clarity, peace of mind, and the freedom to focus on what truly matters—growing your business and delivering exceptional care.

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Tailored Solutions

At HMSA Administration Services, we understand that every healthcare provider is unique, which is why we offer tailored solutions designed to meet your specific needs. Our personalized approach begins with a comprehensive assessment of your operational challenges and compliance requirements. We then develop customised strategies that streamline your administrative processes, enhance efficiency, and ensure adherence to industry regulations. Whether you need support with policy development, compliance management, or audit preparation, our expert team is dedicated to providing solutions that fit your organization perfectly. Experience the difference of tailored support with HMSA, and empower your business to thrive!

Service Packages

  Administrative  Essential Compliance & Governance Full Compliance & Risk Strategic & Compliance
Email & call management
Scheduling appointments and meetings
Document management and filing (digital and physical)
Data entry and maintenance of client records
Ensuring adherence to industry standards
Reminders for regular audits and certifications
Development of policies and procedures
Basic monthly operational reports
Assistance with compliance document preparation (no advisory)  
Regular compliance checks and audits  
Monitoring legislative changes affecting compliance  
Preparation and submission of documentation  
Regular review and updates of policies  
Distribution of updated policies to staff and stakeholders  
Board meeting coordination and minute-taking  
Quarterly operational reports  
Full internal audits of compliance processes      
Risk management reviews and recommendations      
Assistance with external audits      
Governance support (policy updates for regulatory changes)      
Website and client portal management        
Strategic recommendations based on data insights        
Annual compliance and performance review        
Tender and grant application support        

 

Unlock Your Potential—Partner with HMSA Today!

Ready to take the stress out of administration and boost your business’s efficiency? Let HMSA Administration Services handle the complexities of compliance, policy development, and procedural management, so you can focus on what matters most—providing exceptional care. Contact us today for a free consultation and discover how our tailored solutions can streamline your operations and protect your business from costly errors. Don't wait—partner with HMSA and take control of your administrative processes now!

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FAQ's

What types of healthcare providers do you work with?

We specialise in supporting healthcare providers and organisations. We work with aged care providers, NDIS providers, youth organisations and many more. We understand that not one size fits all and that is why we cater to your business needs. 

How can your services help improve my business's compliance?

We ensure that all your policies and procedures align with current regulations, providing regular updates and audits to keep you compliant with industry standards.

Do you offer customized solutions tailored to our specific needs?

Absolutely! We work closely with you to develop personalised solutions that address your unique operational challenges and requirements. We can discuss your business needs in detail during the discovery call. 

What is the process for getting started with your services?

Simply contact us to schedule a free discover call. We’ll assess your needs and discuss how our services can best support your organisation.

How do you ensure that our documentation and policies are up to date?

We conduct regular reviews of your policies and procedures, monitoring legislative changes to ensure your documents are current and compliant.

Can you assist with audits and regulatory reviews?

Yes, we provide comprehensive audit preparation support and assistance during external audits to ensure a smooth process.

What are your pricing packages, and do you offer any discounts for long-term contracts?

We offer various pricing packages based on the services you choose. Discounts may be available for long-term contracts; please contact us for more details.

How do you handle client confidentiality and data security?

We prioritise your privacy and data security, implementing strict protocols and safeguards to protect all sensitive information.

Do you provide ongoing support after the initial setup?

Yes, we offer continuous support and regular check-ins to ensure your administrative processes remain efficient and effective.

Can you help us with training and orientation on new policies?

Absolutely! We provide training sessions and orientation programs to ensure your staff is well-informed and compliant with new policies.

What is your turnaround time for delivering services?

Turnaround times vary depending on the service; however, we strive to be efficient and responsive to meet your needs promptly.